1) Contact us to obtain an RMA# within 30 days of receipt of order. ITEMS RETURNED WITHOUT AN RMA# WILL BE REFUSED.
2) Item(s) must be in new & resellable condition. Pack securely along with a copy of your invoice, reason for return, and indicate whether you want to exchange the item or refund for the amount of goods.
3) Return by U.P.S. only to:
CROSSCUT SAW COMPANY
185 OVID ST
SENECA FALLS, NY 13148
We do not keep any Charge Card or Customer info on file and do not sell, trade, or distribute ANY Customer information.
All Orders received by Sunday 12:00AM will ship on the following Wednesday. You may email us to Cancel your order at any time before 12:00AM Sunday. We do not backorder, rather, if an item is out of stock we will immediately notify you and Cancel your order and return your funds.