1) Contact us to obtain an RMA# within 30 days of receipt of order. ITEMS RETURNED WITHOUT AN RMA# WILL BE REFUSED.
2) Item(s) must be in new & resellable condition. Pack securely along with a copy of your invoice, reason for return, and indicate whether you want to exchange the item or refund for the amount of goods.
3) Return by U.P.S. only to:
CROSSCUT SAW COMPANY
185 OVID ST
SENECA FALLS, NY 13148
Privacy Policy:
We do not keep any Charge Card or Customer info on file and do not sell, trade, or distribute ANY Customer information.
Shipping Policy:
All Orders received by Sunday 12:00AM will ship on the following Wednesday. You may email us to Cancel your order at any time before 12:00AM Sunday. We do not backorder, rather, if an item is out of stock we will immediately notify you and Cancel your order and return your funds.